A Review on Chatbot with Different Methods


EOI: 10.11242/viva-tech.01.05.001

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Citation

Abhishek Ojha, Kishore Jha, Nainesh Rathod, Reshma Chaudhary, "A Review on Chatbot with Different Methods", VIVA-IJRI Volume 1, Issue 6, Article 1, pp. 1-5, 2023. Published by Computer Engineering Department, VIVA Institute of Technology, Virar, India.

Abstract

The growth of technologies like artificial intelligence (AI), Big Data & the Internet of Things, etc. has achieved many advancements in the modern world since technologies increase day by day. A chatbot is a computer program designed to be able to interact with humans through text or voice messages. A chatbot is usually also equipped with AI and Natural Language Processing (NLP) which makes it an intelligent computer program that can answer questions given by humans. Nowadays there is a variety of businesses that make use of chatbots for better user experience. Chatbot technology is growing rapidly in every sector including cultural heritage, entertainment, education, marketing and healthcare, support system, etc. Chatbots can be used everywhere and anytime because of their accuracy, do not require human resources, and all the time available to help the user. There are many methods to solve the different problems using these chatbots like in banks to reduce customer inquiry, etc.

Keywords

AI, Answer, Chatbot, NLP, Question, Text, Voice.

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