A Review of Emerging Trends in E-Commerce and Chatbot Integration for Business Growth
EOI: 10.11242/viva-tech.01.08.021
Download Full Text here
Citation
Yadav Sulendra , Mulla Mubin , Yadav Rahul , Bhavika Thakur, " A Review of Emerging Trends in E-Commerce and Chatbot Integration for Business Growth ", VIVA-IJRI Volume 1, Issue 8, Article 1, pp. 1-10, 2025. Published by Computer Engineering Department, VIVA Institute of Technology, Virar, India.
Abstract
" The TDC brand website design aims to modernize the platform, transforming it into a dynamic and user-friendly interface that appeals to both new and loyal customers. The current website is outdated, lacking essential features such as e-commerce functionality, responsive design, and engaging content. This project focuses on creating a website that not only provides software to sell their products but also educates visitors about the brand’s heritage and brewing methods, of ering an immersive experience for cof ee enthusiasts globally. The designed website will feature an intuitive interface, enabling seamless navigation, secure purchases, and access to information about the TDC brand’s origins. Modern web technologies will be integrated to enhance performance, accessibility, and interactivity, including brewing tutorials and customer testimonials. The project scope includes developing a scalable e-commerce system, optimizing content for SEO, and incorporating design elements that reflect the brand’s traditional values. By combining functionality with storytelling, the design aims to increase online engagement, drive sales, and position the TDC brand as a leader in the premium cof ee market.."
Keywords
Accessibility, E-commerce, Immersive Experience, User-Friendly Interface, Web Technologies.
References
- Razaz Waheeb Attar, “New Trends in E-Commerce Research: Linking Social Commerce and Sharing Commerce: A Systematic Literature Review”, Department of Business Administration, Issue 30 Nov 2022, 16-35.
- Honggang Yang1, “Unsupervised Outlier Detection Mechanism for Tea Traceability Data”, Agricultural Competitiveness Enhancement Science and Technology, Vol 10, Sep 2022.
- Taufik Djatna, “A Design of Traceability System in Coffee Supply Chain based on Hierarchical Cluster Analysis Approach.”, Department of Agro-industrial Technology, Issue 2020. 1-5. .
- Ning Li , Chi-Yin Chow, “SEML: A Semi-Supervised Multi-Task Learning Framework for Aspect- Based Sentiment Analysis.” City University of Hong Kong, Volume 8 – Oct 2020. .
- M Shyam Manikanta, “Web based E-commerce system integrated with Chatbot”, Department of Information Technology, April 2022, ISSN 2582-7421..
- Sudhir Singh Mushuni, “Research & Development Of E-Commerce Website Using Asp. Net”, HMR Institute of Technology and Management, Vol-3, Issued- 04 Apr 2023, ISSN 2583-1062.
- Mohammad Nuruzzaman, “A Survey on Chatbot Implementation in Customer Service Industry through Deep Neural Networks”,University of New South Wales Canberra ACT, Australia, IEEE 2018, 57-59. .
- Amit Pandey, Aman Gupta, Radhey Shyam, “Facial Emotion Detection and Recognition”, Computer Science Department SRMCEM, AKTU Volume 07, 2022, 176-179 . Amandeep1, Ashwini Verma, “Review Paper on CNN Algorithm For Real Time Facial Expression Recognition”, e-ISSN: 2395-0056, Volume: 09, Issue: 04, Apr 2022 Prof. Anup Maurya1, Soban Shaikh, “E-Commerce Website”, Assistant Professor, Department of Computer Engineering, Volume 3, Issue 2, Nov 2023, ISSN 2581-9429. Jesus A. Ballesteros, Gabriel M. Ramírez V., “Facial emotion recognition through artificial intelligence”, Frontiers in Computer Science,31 Jan 2024, 3-8.